Small Business Consultancy: Operations Leadership for Growth

Sales are on the rise, but your systems may struggle to keep pace. With so much flowing through your operations, this is precisely where a fractional operations director can make a difference. Whether you need a fractional operations director in the UK or an interim operations director to streamline your processes, Ozboz is here to help. We specialize in providing an operations director for SMEs and can even offer an outsourced operations director in Hampshire to ensure that your growth is manageable.

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Fractional & Interim Operations Director

There comes a point in a growing business where it needs serious operational leadership but can't yet justify hiring a full-time Operations Director at £90k-plus. This is where I come in as a fractional operations director in the UK. I offer my expertise a day or two a week, or on a focused interim basis, to get operations working properly. You can benefit from the same leadership a full-time hire brings, without the full-time cost or commitment.

I have successfully run a £20m operation with 230 staff, turned around a PE-backed business, and even built and sold my own — so I understand the accountability firsthand, not just from an advisory perspective.

• Businesses growing faster than their systems can handle can benefit from my outsourced operations director services in Hampshire.

• If your operations are too dependent on you or a few key people, an interim operations director can provide the necessary support.

• Companies post-investment needing professional operations behind them will find value in my expertise.

• I'm also skilled at preparing businesses for sale or managing through periods of change.

Who You're Working With

What This Looks Like in Practice

You don't need more advice. What you need is someone who's been in the trenches, like a fractional operations director who understands the real challenges you face.

Not a consultant who's simply read the books, but a seasoned interim operations director who has actively run the business. Iain Russell has dedicated his career to building and managing businesses rather than advising from the sidelines. He has successfully overseen a £20m P&L and has been instrumental in growing a PE-backed business from £950k to over £1.7m in just fourteen months. He has built his own business from scratch and sold it profitably.

When Iain sits across the table from you as your operations director for SMEs, he isn’t reading from a script; he brings real, hands-on experience as an outsourced operations director in Hampshire.

Read Iain's Full Story

What This Looks Like in Practice

£20m in P&L managed at a global services company with 8 service centres and over 230 staff. As a fractional operations director, I oversaw this transformation. £1.7m was the initial figure for a stalled business that I, as an interim operations director, helped find its direction, enabling turnover to almost double within fourteen months. I've built 3x businesses from the ground up, scaled them effectively, and exited profitably, demonstrating the value of having an outsourced operations director in Hampshire for SMEs.

The full track record

How it Works

01 - Free Discovery call

We start by listening. In a thirty-minute session, I aim to understand your business, what's working, what isn't, and where operations are straining. Whether you need a fractional operations director in the UK or an interim operations director for a specific project, there’s no agenda and no pitch. If I feel that I can’t help as your outsourced operations director in Hampshire, I will be upfront about it.

02 - Honest Diagnosis

01 - Free Discovery call

Most businesses recognize the symptoms of their challenges but often miss the underlying causes. As a fractional operations director, I explore what's truly driving the issue — both operationally and commercially — giving you a clear picture of where the real leverage lies. Whether you're in need of a fractional operations director in the UK or an interim operations director, I provide insights tailored for SMEs, particularly as an outsourced operations director in Hampshire.

03 - Hands on Support

04 - Measurable Results

This isn't a report that gathers dust. As your fractional operations director, I work alongside you, tackling real challenges a day or two a week, backed by a clear plan and genuine accountability. Whether you need a fractional operations director in the UK or an interim operations director, I'm here to support SMEs like yours, including those seeking an outsourced operations director in Hampshire.

04 - Measurable Results

Before we begin, we agree on what success looks like. We define clear deliverables, establish honest timelines, and focus on outcomes you can measure. With our services, whether you are leveraging a fractional operations director in the UK, an interim operations director, or an outsourced operations director in Hampshire, you won't face vague promises—just efficient operations tailored for SMEs that perform better.

What Does Different Actually Look Like?

Business owners come to me feeling like they're working harder than ever without getting any further, as if their business is running them rather than the other way around. They often feel that too much depends on them, and it's never quite under control. However, with the support of a fractional operations director, this can change.

They end up with something they didn't have before: operations that run smoothly without them having to hold every piece together, gaining clarity about what's actually going on. This transforms their business into one that can grow without breaking.

This isn’t just a transformation; it's simply what happens when someone with experience, like an interim operations director, steps in to refine your operations. Whether you seek a fractional operations director in the UK or an outsourced operations director in Hampshire, this expertise is available to you too.

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Small Business Consultancy: Operations Leadership for Growth

30 minutes. No obligation. No sales pitch. Just an honest conversation.

£20m P&L managed · 3 businesses built & exited · 24 years leading teams · Fixed, fair pricing